Shipping and Returns
Privacy Policy
Cactus Empire is committed to ensuring the privacy and security of our customers' personal information. We utilize the latest technology to protect your data and create a safe and secure online shopping experience. By using our website, you agree to our terms and conditions and acknowledge our privacy policy.
Domestic Shipping
Our shipping service is provided through Australia Post, ensuring reliable and efficient delivery of your orders. Typically, you can expect your package to arrive within 5 to 10 business days, depending on your location. We strive to process and dispatch all orders promptly to get your items to you as quickly as possible. Australian quarantine forbids the shipping of cactus to WA, NT and TAS. For any inquiries regarding your shipment please feel free to contact our customer service team. Cactus empire does not take responsibility for confiscated or destroyed items please do your research before placing a order.
Refund Policy
Cactus Empire stands behind the quality of our products. If you are dissatisfied with your purchase, simply contact us within 30 days of receiving your order to discuss the possible options for a refund we are commitment to your satisfaction.
International Shipping
International shipping may be affected by quarantine restrictions in your country. We are committed to finding the safest routes for your shipments, cactus empire does not take responsibility for confiscated or destroyed items, please do your research before placing a order.